ONLINE APPOINTMENT SYSTEM
Unfortunately, the online appointment system is currently not working as it should. The system is currently not showing any appointment availability to patients when they log in. This has been reported to the service provider today and we will notify all patients, via this website, once this issue has been rectified. In the meantime, we would encourage patients who wish to book an appointment to contact the practice on 01382 543251.
Changes to Gabapentin & Pregabalin Medication
Changes to the law surrounding the supply of medicines coming into force from 1st April 2019 mean that prescriptions for gabapentin and pregabalin will be more tightly controlled.
Gabapentin and pregabalin are safe and effective for conditions such as neuropathic pain relief, anxiety or epilepsy when taken as prescribed by your GP or specialist. However, there are increasing reports of patients coming to harm when it is misused and this is the reason for the additional controls. You may be asked to attend the practice for review of your medicine.
A prescription for gabapentin or pregabalin prescription now requires the following before it can be supplied by the pharmacy.
- The prescription is only valid for 28 days from the date printed on it and must be dispensed by a pharmacy within that time.
- The practice has to issue a maximum of 30 days’ supply on prescription—quantities may be reduced to 28 days supply to comply with this.
- Gabapentin and pregabalin are no longer allowed to be supplied via the ‘Chronic Medication Service’ offered by community pharmacies. Prescriptions need to be issued by the practice each month.
These changes will take time to put in place, so please be patient whilst we try to ensure the prescriptions we issue are legally correct. If they are not correct, the pharmacy cannot dispense them.
Please note - Prescriptions for these medicines:
Will not be replaced if lost
May not be issued early
NHS Fife Psychology
NHS Fife Psychology Department allows patients to access services by visiting their website: https://www.accesstherapiesfife.scot.nhs.uk. This website allows patients to take part in courses available such as Step on Stress, Back on Trac, Assertiveness and Improving Well-being. It also allows patients to access the Change Up therapy group which helps people overcome a range of emotional problems. The website also provides self-help options whilst also providing information on local support and resources.
EAR IRRIGATION (SYRINGING)
Current medical evidence shows that ear irrigation can lead to ear infections, perforated ear drums and/or tinnitus (persistent noise). For this reason, Tayview Medical Practice will cease to provide an ear irrigation services from April 2019. Patients who require their ears irrigated prior to attending an audiology appointment will be referred, internally, by the audiology department for micro-suctioning.
Please note that the practice has the facility to record all incoming and outgoing calls.